Shipping Policy

SHIPPING:

  • Purchases for R500 and above include free shipping.
  • Purchases below R500 *don't include free shipping.
  • Helen & Gabi standard shipping cost, R120.
  • Shipping takes 3 days on average & maximum 7 days for areas outside of Johannesburg and Pretoria.
  • Same day shipping is ONLY applicable for areas in Johannesburg and Pretoria. Please send us a text on WhatsAPP, direct message on Instagram or email us if you are unsure if your neighbourhood qualifies for same day shipping.
  • Please note that we do not ship on weekends.
  • Helen & Gabi will gladly replace all damaged goods on arrival at no extra cost to the client.
  • The client should provide (photo) proof of the damaged goods to sales@helenand.co.za / DM on @helen_and_gabi on Instagram / Text us on our Live Chat (WhatsApp).